TERMS & CONDITIONS
Please read the terms and conditions which explain the process in which our transaction will take place.
All Uk orders will be sent via first class post. Postage and packaging will be charged on all deliveries. All charges will be based on weight and size of gift
Goods will be delivered to the address stated by you in your order. It is a condition that all deliveries will require a signature. We cannot accept any liability for loss or damage to the goods once they have been delivered and signed for.
All goods will be delivered by a specific date unless a delay occurs beyond our control. If this should take place you will be contacted and a new date organised.
If you are not pleased with your purchase on delivery then the gift can be returned to us within 7 days. A full refund for the cost of the gift and delivery is agreed. However this only applies to gifts where a refund can be agreed by the supplier. You will not be refunded the return delivery charge.
If goods are damaged on delivery then return delivery charges will be refunded.
A certain amount of personal information will be required from you…. name, address, email address, contact telephone number and a questionnaire reading the likes of you gift recipient. This information will never be knowingly passed to a third party. If this should occur we will only be held responsible if it can be proved that we were negligent with your details.
You will receive an invoice following your gift choice. Prompt payment will ensure prompt delivery.
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My secret love has always been boxes, wrapping and lovely ribbons. The company started as a passion for beautiful packages and decorations to die for, plus lavish, often handcrafted, accessories to brighten any present.